9. Complaints and Contact Policy

Last updated: 05/11/26

9.1 Contacting us

Customer enquiries: honeybadgerscotland@gmail.com
Postal address: unit 17 130 Coursington road, Motherwell, Scotland, ML1 1PW
Telephone: 01698 652683

9.2 Complaints

Please provide your name, order number (where applicable), contact details and a clear description of the issue. We will investigate the complaint and respond within a reasonable period, taking account of its complexity.

9.3 Consumer rights

This complaints process does not prevent a consumer from using any statutory remedy, regulatory complaint route or court process available to them.